What a day in customer service looks like — as AI changes everything
Source:
cnbc
October 23, 2026 · 22:00
From the publisher
Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?
About the source
CNBC
The Consumer News and Business Channel (CNBC) is an American business news channel owned by Versant. The network broadcasts live business news and analysis programming during the morning, daytime business day, and early-evening hours, with the remaining hours filled by business-related documentaries and reality television programming, as well as occasional sports presentations from USA Sports. CNBC operates an accompanying financial news website, CNBC.com, which includes news articles, video and…
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The original article opens on the publisher's website.
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